Recognised as Malaysia’s No.1 in network coverage as it continuously strives to provide the best network experience for customers
PETALING JAYA, 2 September 2024 – CelcomDigi Berhad (“CelcomDigi”) today received recognition as Malaysia’s Best Mobile Coverage¹ network from the Ookla® Speedtest Awards™. This award reflects CelcomDigi’s commitment to continuously improve its network coverage, quality and performance to provide the best experience to customers nationwide. The company is focused on efforts to build Malaysia’s leading digital network through its ongoing network integration and modernisation programme, to provide cutting-edge connectivity and solutions that will enhance digital experiences for consumers and enterprises across Malaysia.
The achievement is based on Ookla’s Speedtest report for Malaysia in the first and second quarter of 2024 (Q1-Q2 2024), measuring the extent of a telco’s network coverage and service quality in the country. With a solid 4G network covering 97% of populated areas nationwide, CelcomDigi topped the Best Mobile Coverage category with a Coverage Score™ of 30.73. It recorded a scan count of close to 249 million, on over 303,000 devices and a verified coverage area spanning 106,366 km² nationwide.
CelcomDigi's CEO Datuk Idham Nawawi said, “This achievement is tangible evidence of our commitment to customer excellence, with a deep focus on continuous improvements to provide the best possible network experience for our customers. We are working hard to build Malaysia’s leading digital network, a cutting-edge technology infrastructure designed to deliver seamless, high-quality 4G and 5G services to all Malaysians nationwide. We continue to invest to modernise our network with the latest technologies to ensure we stay ahead in meeting the demands of a more connected society - ensuring millions of Malaysians benefit from the power of connectivity and accelerating the nation’s transformation into a 5G-AI powered digital society.”
CelcomDigi operates the widest 4G network in Malaysia, covering 97% of populated areas nationwide, outpacing other mobile network operators’ site counts by at least 50%. The company’s nationwide integration and modernisation exercise involves upgrading the network with the latest technologies such as 64T64R multiple-input and multiple-output (massive MIMO), Robotic Process Automation, Multi Operator Core Network (MOCN) sharing, AI-based self-organising network capabilities and many more, to significantly improve digital experiences for customers. It has also modernised all components of its network, namely RAN, core, and transport, with 5G-ready equipment, with over 90% of its network sites now 5G-ready.
By end 2024, 75% of the company’s network will be modernised, making it the largest and most modern digital network in the country. This 18,000-site strong 5G-ready network is primed to enable fast deployment of 5G and 5G-Advanced technology across its wide footprint and is ready to be commissioned as one of the largest advanced 5G networks in the region.
For more information on the Ookla® Speedtest Awards™ report for the period of Q1-Q2 2024, visit speedtest.net/awards/malaysia.
¹Based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2024. Ookla trademarks used under license and reprinted with permission.
