Network Integration
& Modernisation

for a better experience wherever you go

Empowering the best everyday 4G & 5G experience

To enhance your experience on Malaysia’s No. 1 Widest and Fastest Network, we are combining the strengths of Celcom and Digi networks to improve your connectivity experience with the Network Integration & Modernisation (NIM) exercise.

We are on a three-year journey to build Malaysia’s leading digital network by integrating and modernising the largest 4G network designed with the latest LTE and 5G-ready technologies.

In this age of digital-everything, you can have a superior experience.

Making progress day-by-day

Our three year journey in building the best network for you

5.7

k

upgraded sites
Integrated & Modernised

8.5

k

sites and counting

35

%

completion rate
Completed

>

50

%

in July 2024
started in 2023

2025

days until completion
Completing in

2025

Started in 2023

Upcoming integration locations

Dear customers, please be informed that CelcomDigi will be undergoing a network integration exercise. Information on this will be updated from time to time as indicated in the schedule below.

Lokasi kawasan pengintegrasian seterusnya
Pelanggan yang dihormati, Harap maklum bahawa CelcomDigi akan menjalani kerja-kerja integrasi rangkaian. Maklumat mengenai hal ini akan dikemas kini dari semasa ke semasa seperti yang tertera dalam jadual di bawah.

2024
22 Oct
-
1 Nov
22 Oct – 1 Nov
CHERAS, PUCHONG 16 SIERRA
2024
25 Oct
-
1 Nov
25 Oct – 1 Nov
BATU PAHAT, GUA MUSANG, HULU TERENGGANU, JELEBU, JEMPOL, KOTA TINGGI, PENGERANG, DABONG, KUALA PILAH, KUALA LIPIS, MERSING, KLUANG, RAUB, REMBAU, TAMPIN, LABIS
2024
30 Oct  
-
8 Nov
30 Oct  - 8 Nov
KLCC, AMPANG JAYA, PUTRAJAYA, BANDAR BARU BANGI, CHERAS, JALAN KAKI BUKIT, PUTATAN, KINABATANGAN ,KULIM, LAHAD DATU, PANTAI, BANDAR BUKIT PUCHONG, SANDAKAN, STAMPIN, SERDANG, SERI KEMBANGAN, BANDAH TASIK SELANTAN, SUNGAI BESI, TAMBUNAN, MIHARJA.
2024
1 Nov 
-
8 Nov
1 Nov - 8 Nov
JASIN, KLUANG, KUALA PILAH, KUALA LIPIS, MERSING, TANAH MERAH, BUKIT BUNGA, YONG PENG / LABIS
2024
5 Nov 
-
15 Nov
5 Nov - 15 Nov
BANDAR TUN HUSSEIN ONN, TAMAN PUCHONG PRIMA​
2024
8 Nov 
-
15 Nov
8 Nov - 15 Nov
UTHM CAMPUS, PARIT RAJA, AEON BIG, BUKIT BESI, GUA MUSANG, HULU TERENGGANU, JERANTUT, KOTA BAHRU SOUTH, KUALA KRAI, KUALA PILAH, LIPIS, MACHANG, FELDA TENGGAROH, RAUB, TAMPIN, GUAL JEDOK, TEMERLOH, YONG PENG / LABIs

How do you know when your area is being upgraded?

We are integrating by clusters and aim to do this with minimal interruption to your day-to-day

SMS

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Website

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
CelcomDigi | Values | Customer Obsessed

SMS alerts

CelcomDigi | Values | Performing Relentlessly

Website

What happens during a NIM Upgrade?

Pre NIM

SMS alert sent to customers residing in the area one (1) week before the integration and modernisation work takes place.

NIM

Integration and modernisation of your area takes place with minimal disruption.

This will be completed within 2 weeks.

Post NIM

Your area is now integrated and modernised. You can now enjoy an improved network experience.

Our engineers will be closely monitoring the network behind the scenes to ensure you enjoy a consistently reliable experience with us.

How does NIM benefit you?

More locations now to enjoy improved coverage and speeds after the upgrade

 CelcomDigi | SAFE Internet | Seek help​

Stronger coverage

Experience our network wherever you go — from bustling Klang Valley, to the caverns of Gua Mulu, to the shores of Pulau Mabul.
96% to 98% population coverage nationwide
 CelcomDigi | SAFE Internet | Block the bully​

Faster speeds

Boost your productivity with fast internet connectivity and a smoother experience across multiple devices​.
> 68Mbps average speeds nationwide
 CelcomDigi | SAFE Internet | Know the difference

Higher reliability​

Enjoy a more consistent and reliable experience everywhere you go, rain or shine.
> 82% experience better signal quality​

Frequently asked questions

What is NIM?
What happens during NIM?
How will I know when my area is undergoing NIM?
How long will NIM take?
As a customer, will I have to do anything once the NIM is completed?
NIM has already been completed in my area. Why do I still experience service interruption?