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CelcomDigi channels flood aid supplies to affected communities

December 28, 2022

Basic necessities and WiFi at temporary relief centres to help victims stay connected.

SUBANG JAYA, 28 December 2022 – As the monsoon season intensifies in Malaysia, more families are forced into temporary relief centres.Conscious of the need to ramp up aid for those affected during this difficult time, CelcomDigi is deploying flood relief from multiple fronts to keep them safe with access to basic supplies and connectivity.

The relief efforts, mainly providing supplies of basic necessities worth RM1.5 million andWiFi connectivity at Pusat Permindahan Sementara (flood relief centres), can benefit up to 3,000 families. The basic necessities, which include pillows, blankets, first aid and toiletries have been deployed to the Communications and DigitalMinistry (KKD) for distribution to the relief centres.

Joachim Rajaram Chief Corporate Affairs Officer of CelcomDigi said, “We have readied our resources, employees and network to support more Malaysians nationwide –whether customers, dealers or partners - especially during this time of need. We are working closely with the government and flood relief agencies for coordinated efforts to reach out to as many families affected by the floods.”

Ongoing initiatives pre- and post-floods to keep communities safe and connected

Since the start of the quarter, several initiatives were ongoing in terms preparedness and on-ground support with the hope of reducing the impact of the floods on communities.

A refreshedFlood Preparation Toolkit was shared to the public, especially those in flood-prone areas to take necessary measures before, during and after the floods. The toolkit can be accessed here.

Relief centres in affected regions were deployed with WiFi units to keep victims connected and more centres will be equipped with WiFi in the coming days. Boats have also been mobilised in severely flooded areas in collaboration with the Malaysian ReliefAgency to help stranded victims.

Mindful that network availability is crucial during this time, several efforts such as strengthening sites at high-risk areas, preparing power generators and mobile base transceiver stations, are in place to reduce service disruption. CelcomDigi’s operation steams are on standby 24/7 to be quickly deployed to affected areas.