KUALA LUMPUR, 26 October 2024 — CelcomDigi Berhad (“CelcomDigi”) today signed a Memorandum of Understanding (MoU) with AmBank (M) Berhad and AmBank Islamic Berhad (“Ambank”) for a three-year collaboration to support medical providers with digital healthcare solutions. The partnership aligns with the Malaysian Communications and Multimedia Commission’s (“MCMC”) strategic initiative to elevate Malaysia’s healthcare system to a global standard, and to establish the foundation for a more connected, inclusive, and secure healthcare ecosystem.
As Malaysia advances towards a digitally empowered future, the adoption of digital-driven innovations through this collaboration will accelerate the transformation of the nation’s healthcare system. This will enable predictive, preventive, and precision treatments, enhancing diagnostics, tailoring care to individual needs, and improving clinical outcomes. This ensures improved healthcare access and strengthened financial support for medical providers nationwide – ensuring that no community is left behind.
The partnership focuses on providing healthcare institutions with advanced digital tools and services designed to enhance patient care and improve healthcare delivery. One of the key innovations is Holomedicine, which leverages the power of mixed reality (MR) and artificial intelligence (AI) to revolutionise medical education and advance precision medicine practices, making healthcare more efficient and effective.
Another digital healthcare solution includes Smart Medical Assistance Solutions, which includes Medi-Kiosk, a smart health kiosk that monitors and records vital health metrics; Medi-Doc, an innovative platform that connects users with healthcare professionals anytime and anywhere; and Medi-Scan, a software-based biometric health scan technology that uses AI and computer vision to assess various health indicators from a person’s face, voice, and body movements.
There is also Remote Healthcare Solutions, where patients can benefit from Medi-Scan for remote health assessments, facilitating continuous monitoring and improving healthcare access, particularly in underserved areas.
To support the adoption of these digital healthcare solutions, AmBank will offer a comprehensive suite of financial services, including specialised medical financing, loans, insurance, and payment solutions. This allows healthcare providers to digitalise their operations, ensuring they can deliver the highest level of care to their patients.
“Our partnership with AmBank is an important step forward in making technology, in this case, healthcare solutions, more accessible and effective for all Malaysians,” said CelcomDigi’s CEO Datuk Idham Nawawi. “By integrating our connectivity technology with digital healthcare solutions, we are making medical services more accessible to Malaysians, ensuring that more people have the opportunity to receive the quality care they deserve. As the nation’s largest network provider, this collaboration allows us to bring inclusive healthcare to all, ensuring quality care reaches everyone, no matter where they are.”
Jamie Ling, Group CEO of AmBank Group, commented, “This collaboration represents a pivotal moment in our journey to drive innovation within the healthcare sector. The integration of telecommunications and digital infrastructure is essential for expanding access to quality medical services, particularly in underserved areas. Together with CelcomDigi, we are committed to enabling healthcare providers to harness the latest technologies, while also ensuring that financing solutions are available to support their needs. We believe this partnership will help reshape healthcare delivery in Malaysia, bringing it into a more connected and efficient future.”
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