5G Second Network: CelcomDigi considering several options at hand, no impact to current 5G customers
We note the Government’s announcement on the selection of the mobile network operator that will implement Malaysia’s second 5G network.
We believe we have presented a compelling technical and commercial proposal to build the second 5G network, leveraging on our financial standing and track record of investing in and deploying large-scale mobile networks, and delivering affordable, high-quality services to the rakyat. This included the ability to commence nationwide rollout almost immediately after spectrum award, to build a 5G network that will match the population coverage of our 4G and 4G+ network within the shortest time possible.
Our priority remains to ensure that our customers have affordable access to a competitive, robust, and efficient 5G network. We will discuss with various stakeholders to consider several viable options ahead of us, to the benefit of our customers and shareholders.
In the meantime, we continue to focus on merger integration to realise savings and synergy targets and continue delivering the best possible experience to our customers. Our network integration is now 68% complete and 65% of our customers benefit from improved experience on the new CelcomDigi intelligent network, ahead of schedule.
The announcement will have no impact on CelcomDigi’s 5G customers, and all consumer and enterprise customers with 5G devices will be able to continue accessing and enjoying 5G services as usual - all day, every day. We will continue delivering the best choice and value in connectivity services and the best customer experience for Malaysian consumers and enterprises through our network, products and services and digital platforms. CelcomDigi remains committed to the sustainability of the industry and to drive the nation’s transformation into a 5G-AI powered digital society.
